These Terms and Conditions govern your access to and use of the d10d Casino platform, including all games, services, promotions, and features available at d10d.asia. Please read this agreement carefully before registering or using any part of the d10d platform. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.
These Terms constitute a legally binding agreement between you and d10d. If you do not agree with any part of these Terms, you must not use the d10d platform. Continued use of d10d constitutes your ongoing acceptance of these Terms as updated from time to time.
A summary of the most important points – please read the full Terms below
You must be at least 21 years of age to register and use d10d Casino, in accordance with Philippine law and PAGCOR regulations. d10d reserves the right to request age verification documents at any time. Accounts found to belong to underage users will be immediately suspended and all funds returned.
All transactions on d10d are conducted in Philippine Peso (₱). Supported payment methods include GCash, PayMaya, and major Philippine bank transfers (BPI, BDO, Metrobank, UnionBank, Landbank). Withdrawals are subject to identity verification and may be withheld pending compliance review. Cryptocurrency and credit card deposits are not accepted.
All bonuses and promotional offers are subject to specific wagering requirements and time limits as stated in the individual promotion terms. d10d reserves the right to modify, suspend, or cancel any promotion at any time. Bonus abuse, including the use of multiple accounts to claim the same offer, will result in account suspension.
You are solely responsible for maintaining the confidentiality of your d10d account credentials. d10d will never ask for your password via email, chat, or phone. Any activity conducted through your account is your responsibility. Report unauthorized access to d10d support immediately. One account per person is strictly enforced.
d10d is committed to responsible gaming. Players may set deposit limits, loss limits, session time limits, and request self-exclusion at any time through their account settings or by contacting support. Gambling is addictive – d10d takes this seriously and provides tools to help players stay in control. See our Responsible Gaming page for full details.
Fraudulent activity, collusion, use of automated software or bots, money laundering, and any attempt to manipulate game outcomes are strictly prohibited on d10d. Violations will result in immediate account suspension, forfeiture of all balances, and may be reported to the relevant Philippine authorities including PAGCOR and law enforcement agencies.
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
2.1 By accessing the d10d Platform, creating an Account, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and any other policies referenced herein.
2.2 These Terms constitute a legally binding agreement between you and d10d. If you do not agree with any provision of these Terms, you must immediately cease using the d10d Platform and close your Account.
2.3 d10d reserves the right to update or amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Terms.
3.1 To register and use the d10d Platform, you must satisfy all of the following eligibility requirements:
3.2 d10d reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation within the timeframe specified by d10d may result in Account suspension and withholding of funds pending verification.
3.3 Persons who do not meet the eligibility criteria are strictly prohibited from using the d10d Platform. Any Account found to be in breach of eligibility requirements will be immediately closed and all associated funds dealt with in accordance with applicable law and PAGCOR guidelines.
4.1 Each Player may hold only one (1) Account on the d10d Platform. The creation of multiple Accounts by a single individual is strictly prohibited and will result in the suspension of all associated Accounts and forfeiture of any balances therein.
4.2 When registering, you must provide accurate, complete, and current information. You agree to promptly update your Account information if any details change. d10d shall not be liable for any loss arising from your failure to maintain accurate Account information.
4.3 You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your username or password with any third party. Any activity conducted through your Account will be deemed to have been conducted by you and you will be held responsible accordingly.
4.4 You must notify d10d support immediately upon becoming aware of any unauthorized access to or use of your Account. d10d will not be liable for any loss resulting from unauthorized use of your Account prior to your notification to us.
4.5 d10d reserves the right to refuse Account registration to any applicant at its sole discretion, without obligation to provide reasons for such refusal.
5.1 All financial transactions on the d10d Platform are conducted in Philippine Peso (₱). d10d does not accept deposits or process withdrawals in any foreign currency, cryptocurrency, or credit card.
5.2 Accepted deposit and withdrawal methods include: GCash, PayMaya (Maya), and bank transfers via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. d10d reserves the right to add or remove payment methods at any time.
5.3 Deposits are credited to your Account Balance in real time upon confirmation of receipt by d10d's payment processor. d10d is not responsible for delays caused by third-party payment providers.
5.4 Withdrawal requests are subject to identity verification (KYC). d10d reserves the right to withhold withdrawal processing pending satisfactory completion of KYC procedures. d10d targets withdrawal processing within five (5) business minutes for verified accounts, but does not guarantee processing times.
5.5 d10d reserves the right to reverse, cancel, or withhold any withdrawal where there is reasonable suspicion of fraud, money laundering, bonus abuse, or breach of these Terms. In such cases, d10d may report the matter to PAGCOR and relevant Philippine law enforcement authorities.
5.6 Minimum and maximum deposit and withdrawal limits apply and are displayed within your Account dashboard. These limits may be adjusted by d10d at any time with reasonable notice.
6.1 d10d may offer bonuses, free spins, cashback, and other promotional incentives from time to time. All promotions are subject to specific terms, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates, which will be stated in the individual promotion details.
6.2 Unless otherwise stated, Bonus Funds must be wagered a minimum number of times (the Wagering Requirement) before any associated winnings may be withdrawn. Wagering requirements and eligible games are specified in each promotion's terms.
6.3 d10d reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted into a promotion will be notified of material changes where reasonably practicable.
6.4 Bonus abuse – including but not limited to the use of multiple Accounts to claim the same promotion, collusion between players to exploit bonus terms, or any other conduct designed to circumvent the spirit of a promotion – is strictly prohibited and will result in Account suspension and forfeiture of all Bonus Funds and associated winnings.
6.5 d10d reserves the right to reclaim any Bonus Funds or winnings derived from Bonus Funds where it determines, in its sole discretion, that a promotion has been claimed or used in bad faith or in breach of these Terms.
7.1 All games available on the d10d Platform use certified Random Number Generation (RNG) technology to ensure fair and unpredictable outcomes. d10d's RNG systems are subject to regular independent audits.
7.2 Each game on the d10d Platform is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of any game before placing a wager.
7.3 In the event of a technical malfunction, disconnection, or system error during a game session, d10d will use commercially reasonable efforts to resolve the issue and restore the game to its correct state. Where this is not possible, d10d reserves the right to void the affected round and return the wager to the Player's Account Balance.
7.4 d10d's decision on all game outcomes, disputes, and technical matters is final and binding, subject to applicable PAGCOR dispute resolution procedures.
8.1 The following conduct is strictly prohibited on the d10d Platform:
8.2 d10d reserves the right to immediately suspend or permanently close any Account found to be engaged in prohibited conduct, forfeit all balances therein, and report the matter to PAGCOR and relevant Philippine authorities.
9.1 d10d is committed to promoting responsible gaming and player welfare. We provide the following tools to help players manage their gaming activity:
9.2 Players who believe they may have a gambling problem are encouraged to use these tools and to seek assistance. Gambling is addictive. Know when to stop.
9.3 d10d enforces the 21+ age restriction strictly and will not knowingly permit underage individuals to access the Platform. Age verification may be requested at any time.
9.4 For full details on d10d's responsible gaming program, please visit our Responsible Gaming page.
10.1 All content on the d10d Platform, including but not limited to text, graphics, logos, game assets, software, and user interface designs, is the intellectual property of d10d or its licensors and is protected by applicable Philippine and international intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the d10d Platform for personal, non-commercial gaming purposes only. This licence does not permit you to copy, reproduce, distribute, modify, or create derivative works from any Platform content without d10d's prior written consent.
11.1 To the maximum extent permitted by applicable Philippine law, d10d shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.
11.2 d10d's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your Account in the thirty (30) days preceding the event giving rise to the claim.
11.3 d10d does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the Platform at your own risk.
12.1 d10d collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms and is incorporated herein by reference.
12.2 By registering on the d10d Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of identity verification, fraud prevention, regulatory compliance, and service improvement.
12.3 d10d will not sell or share your personal data with third parties except as required by law, by PAGCOR regulations, or as described in the Privacy Policy.
13.1 You may close your Account at any time by contacting d10d support. Upon closure, any remaining real-money Balance will be returned to you via your registered payment method, subject to completion of any applicable KYC requirements and provided no outstanding investigations are pending.
13.2 d10d reserves the right to suspend or permanently close any Account at any time, with or without notice, where d10d reasonably believes that: (a) you have breached these Terms; (b) your Account has been used for fraudulent or illegal activity; (c) closure is required by law or PAGCOR directive; or (d) continued operation of your Account poses a risk to d10d or other players.
13.3 Upon termination of your Account by d10d for cause, any Bonus Funds and winnings derived from Bonus Funds will be forfeited. Real-money Balances will be handled in accordance with applicable law and PAGCOR guidelines.
14.1 These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
14.2 Any dispute between you and d10d shall first be referred to d10d's customer support team for resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to PAGCOR's dispute resolution process or to the appropriate Philippine courts.
14.3 You agree that the courts of the Philippines shall have exclusive jurisdiction over any legal proceedings arising out of or in connection with these Terms.
15.1 d10d reserves the right to amend these Terms at any time. Where changes are material, d10d will provide reasonable notice via the Platform or by email to your registered address prior to the changes taking effect.
15.2 Your continued use of the d10d Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your Account.
16.1 If you have any questions, concerns, or complaints regarding these Terms or the d10d Platform, please contact our support team:
Email: [email protected]
Live Chat: Available 24/7 via the d10d Platform
Response Time: Under 2 minutes average for live chat
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