At d10d, your privacy is not an afterthought – it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data d10d collects from Filipino players, how we use it, who we share it with, and what rights you have over your own information. We are committed to full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable PAGCOR data governance requirements.
d10d does not sell your personal data to third parties. We collect only what is necessary to operate our platform safely and in compliance with Philippine law. Your data is yours – and this policy tells you exactly how we handle it.
The most important things to know about how d10d handles your data
d10d collects personal information you provide during registration (name, date of birth, address, contact details), financial data needed to process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, and technical data such as IP address, device type, and session logs. We collect only what is necessary and proportionate to our legitimate purposes.
Your data is used to operate your d10d account, verify your identity, process transactions, detect fraud, comply with PAGCOR regulations and Philippine law, and improve the platform experience. We may also use your contact details to send you service updates and, where you have opted in, promotional communications about d10d offers.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by d10d. You may also object to certain processing activities and withdraw consent at any time. To exercise any of these rights, contact our Data Protection Officer at the details provided in this policy.
d10d protects your personal data using 256-bit SSL encryption, two-factor authentication, continuous intrusion monitoring, and strict internal access controls. Only authorized d10d personnel with a legitimate need may access player data. We conduct regular security audits and penetration tests to maintain the highest standards of data protection.
d10d does not sell your personal data. We share data only with trusted service providers who help us operate the platform (such as payment processors and identity verification services), with PAGCOR and Philippine law enforcement when legally required, and with fraud prevention partners. All third-party processors are bound by strict data processing agreements.
d10d uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform usage. Essential cookies are required for the platform to function. Analytics and preference cookies may be managed through your browser settings. We do not use cookies to track your activity on third-party websites outside of d10d.asia.
A transparent breakdown of the personal data d10d processes and the legal basis for each
The Data Privacy Act of 2012 (RA 10173) gives you meaningful control over your personal data
You have the right to request a copy of the personal data d10d holds about you, including information on how it is being processed and with whom it has been shared.
If any personal data d10d holds about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and Philippine law.
You may object to the processing of your personal data for direct marketing purposes at any time. You can opt out of promotional communications through your account settings or by contacting our support team.
Where technically feasible, you may request that d10d provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
If you believe d10d has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
1.1 This Privacy Policy ("Policy") describes how d10d Casino ("d10d," "we," "us," "our"), the operator of the d10d.asia platform, collects, uses, stores, and discloses personal data relating to players and visitors ("you," "your") in connection with the d10d platform and services.
1.2 d10d is committed to protecting the privacy and security of your personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission ("NPC") and the Philippine Amusement and Gaming Corporation ("PAGCOR").
1.3 By registering an account on d10d.asia or otherwise using the d10d platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the d10d platform.
2.1 For the purposes of the Data Privacy Act of 2012, d10d Casino is the personal information controller in respect of the personal data collected through the d10d.asia platform.
2.2 d10d has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection law. Contact details for the DPO are provided in Section 14 of this Policy.
3.1 d10d collects personal data that you provide directly, data generated through your use of the platform, and data received from third parties in connection with identity verification and fraud prevention. Categories of personal data collected include:
3.2 d10d does not collect sensitive personal information (as defined under the DPA) except where strictly necessary for identity verification or legal compliance, and only with your explicit consent or as required by law.
4.1 d10d uses your personal data for the following purposes:
5.1 d10d processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 d10d does not sell, rent, or trade your personal data to any third party for their own marketing purposes.
6.2 d10d may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
7.1 Where d10d transfers personal data outside the Philippines (for example, to cloud infrastructure providers), we ensure that such transfers are made only to countries or organizations that provide an adequate level of data protection, or that appropriate safeguards are in place in accordance with the DPA and NPC guidelines.
7.2 d10d will not transfer your personal data to any jurisdiction that does not provide adequate protection without first obtaining your consent or implementing appropriate contractual safeguards.
8.1 d10d retains your personal data for as long as your account is active and for such additional period as is required by applicable law. In particular:
8.2 Upon expiry of the applicable retention period, d10d will securely delete or anonymize your personal data in accordance with NPC guidelines.
9.1 d10d implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in harm to you, d10d will notify the NPC and affected players in accordance with the timeframes and procedures prescribed by the DPA and NPC Circular No. 16-03.
10.1 d10d uses cookies and similar tracking technologies on d10d.asia for the following purposes:
10.2 You can manage non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the d10d platform. d10d does not use cookies to track your activity on websites outside of d10d.asia.
11.1 The d10d platform is strictly for persons aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. d10d does not knowingly collect personal data from individuals under the age of 21.
11.2 If d10d becomes aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposited funds in accordance with applicable law.
11.3 If you believe that a minor has registered on d10d, please contact our support team immediately at the details provided in Section 14.
12.1 To exercise any of your rights under the Data Privacy Act of 2012 – including the right to access, correct, erase, object to processing, or request data portability – please submit a written request to d10d's Data Protection Officer using the contact details in Section 14.
12.2 d10d will respond to all verified data subject requests within fifteen (15) business days of receipt. We may request additional information to verify your identity before processing your request.
12.3 If you are not satisfied with d10d's response to your request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
13.1 d10d reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR requirements. Where changes are material, d10d will notify you via the platform or by email to your registered address prior to the changes taking effect.
13.2 The date of the most recent revision is displayed at the top of this Policy. Your continued use of the d10d platform following any amendment constitutes your acceptance of the revised Policy.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or d10d's data practices, please contact our Data Protection Officer:
Data Protection Officer: d10d Casino DPO
Email: [email protected]
Live Chat: Available 24/7 via the d10d platform
Response Time: Within 15 business days for formal data requests
Your data is protected. Your privacy is respected. Now enjoy the best online casino experience in the Philippines – slots, bingo, live games, and more.